Frequently Asked Questions
Everything you need to know about your favorite hydration companions.
What payment methods do you accept for orders within Pakistan?
We accept Cash on Delivery (COD), Direct Bank Transfers, and major Credit/Debit cards via our secure payment gateway.
How long does shipping take for local deliveries?
Orders within Karachi are typically delivered within 24-48 hours, while deliveries to other cities across Pakistan take approximately 3-5 business days.
Are your tumblers BPA-free and safe for hot beverages?
Yes, all our tumblers are crafted from high-quality, food-grade stainless steel and are 100% BPA-free. They are designed to keep drinks hot for up to 12 hours and cold for up to 24 hours.
What is your return and exchange policy?
We offer a 7-day return policy for unused items in their original packaging. If you receive a damaged or incorrect product, please contact our support team immediately for a free replacement.
Do you offer custom engraving or bulk discounts?
Absolutely! We provide custom name engraving for individual gifts and special discounted rates for corporate bulk orders. Please contact our WhatsApp support for a quote.
How should I clean my Tumblers Pakistan product?
To preserve the powder coating and vacuum seal, we recommend hand washing your tumbler with mild soap and a soft sponge. Avoid using a dishwasher unless specified on the product page.